All HJ Tech production facilities are certified according the required market standards, such as ISO 9001, ISO TS 16949 and ISO 14001.
In addition to the certifications, HJ Tech works under a Total Quality System based on the inhouse document “Ten Commandments of Total Quality”, which guides the actions of all the company’s employees to achieve the ultimate goal: Zero Defects and Zero Problems.
At HJ Tech we understand Total Quality as an attitude that pursues continuous improvement in all activities: in processes, products and service, and in the relationship between all people inside and outside the company.
Total Quality aims to achieve the following objectives:
- Maximum Customer Satisfaction.
- Satisfaction of the people of HJ Tech from a job well done.
- Professional and personal fulfilment of the HJ Tech workers.
- Strength, Profitability and Continuity of the company, and therefore its survival.
The Total Quality System is based on three main pillars: Training, Communication and Participation. Training enables people to do their job, to make improvements, and to make decisions. Communication conveys the company’s objectives and policies, and makes people identify with it. Participation incorporates all the contributions by people in the company.